Refunding money with Wero: how does chargeback work?

Wero offers the possibility of reclaiming money, also known as chargeback, for certain payments. In case of a problem or incorrect payment, you should contact your own bank. Wero makes use of the possibilities that banks offer to reverse payments.

Unlike iDEAL, where a payment is directly final, Wero offers an extra level of security. Wero works closely with banks to ensure that payments are made safely and reliably. With Wero's chargeback option, you can make online payments with confidence.

To request a refund via Wero, you should first contact your bank. Wero will then work with your bank to see if the payment can be reversed. It's also useful to know that via a cashback service like CashbackXL, you can get extra benefits. Wero will do everything to help you with any problems related to payments.