At a Lost?
Need to reach Wero customer support?
Looking for instant support? The Wero app can put you in touch with our dynamic client support team in the blink of an eye.
Using Wero via your bank’s app?
Using Wero through your bank’s app? Your bank’s customer support team has your back for any questions or snags you hit along the way.
Need answers to common queries?
On the hunt for solutions to everyday woes? Dive into our FAQs page on our website. From troubleshooting to handy tips, we’ve got you covered! And if you’re still stuck, don’t be shy—our support team is just a message away through your app.
Frequently Asked Questions
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How do I get started?
If your bank offers Wero, it’s already available in your mobile banking app! You may need to update your banking app to the latest version. Just check your mobile banking app or sign-in to your online banking site and follow a few simple steps to create your Wero profile. You can find a list of member banks offering Wero
How will Wero benefit me?
Wero aims to make it simpler for people and merchants in Europe to send money, pay and get paid. You can send, request and receive money directly into your account with just a phone number, no long IBAN required. We’ve just made chipping in for your colleague’s leaving present a whole lot easier.
What is the future for Wero?
At its launch in mid 2024 Wero has partnerships with the major banks in Belgium, France and Germany, and allows people to send and receive money between friends and families who are customers of those banks in those countries. We plan to add the Netherlands in 2025, and more countries after that. We will also be expanding the functions available in the Wero digital wallet so you will be able to pay for goods, services and subscriptions, both online and instore. Stay tuned for updates!
Why is Wero based on Instant Payments?
Instant Payments make a whole range of payment situations easier, from sending money between friends and family to paying in a shop or online, from settling a bill or invoice to managing a subscription. No other single solution offers all this. It means you never have to wait for your money to arrive in your bank account.
I'm a journalist. How do I submit a media request?
After launching Wero, EPI Company will keep communicating manu updates over the coming months. If you are interested in covering Wero, register here to receive updates or drop us an email at media@epicompany.eu with the subject line “Media List”.
Stay Up to Date
Waiting to hear more? Keep connected with wero News & Blogs to stay Up to Date with latest news and arrivals.
The Evolution of Payment Methods: What Today’s Consumers Expect
In the fast-paced digital world, payment methods have become more than just a transaction — they’re now a key part of the customer experience. From
Hello world!
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!